Unit 1: Customizing Outlook
Topic A: The Outlook environment
A-1: Creating a custom toolbar
A-2: Customizing the menu bar
A-3: Deleting custom toolbars and resetting the menu bar
A-4: Observing customizable options
A-5: Changing the startup folder
A-6: Customizing the Quick Access toolbar
A-7: Customizing the Reading pane
A-8: Changing To-Do bar options
Topic B: Groups and shortcuts
B-1: Creating a group
B-2: Creating a shortcut
Topic C: Address books
C-1: Using an address book
C-2: Creating a secondary address book
C-3: Importing Excel data into a secondary address book
C-4: Addressing a message to multiple recipients
Unit 2: Customizing messages
Topic A: Customizing message appearance
A-1: Applying a theme
A-2: Using message stationery
A-3: Modifying stationery fonts
A-4: Modifying e-mail options
Topic B: Signatures
B-1: Defining a signature
B-2: Modifying a signature
B-3: Using signatures
B-4: Using an electronic business card as a signature
Topic C: Voting buttons
C-1: Adding voting buttons to a message
C-2: Replying to a message with voting buttons
Topic D: Out-of-office messages
D-1: Using the Exchange 2000/2003 Out of Office Assistant
D-2: Discussing the Exchange 2007 Out of Office Assistant
D-3: Setting Out of Office Assistant rules
D-4: Turning off the Out of Office Assistant
Unit 3: Organizing items
Topic A: Instant and advanced search
A-1: Using Instant Search
A-2: Search all Mail folders for a message
A-3: Searching Calendar, Contacts, and Tasks
A-4: Customizing Instant Search
A-5: Using Advanced Find
Topic B: Filters
B-1: Applying filters to find messages
B-2: Removing message filters
Topic C: Categories
C-1: Using categories to group messages
C-2: Categorizing a contact
C-3: Categorizing an appointment and a meeting
C-4: Categorizing a task
C-5: Creating a user-defined category
C-6: Assigning a user-defined category
C-7: Sorting and searching by category
Unit 4: Folders
Topic A: Personal folders
A-1: Creating a personal folder
A-2: Adding a subfolder
A-3: Moving and renaming a subfolder
A-4: Deleting and restoring a subfolder
A-5: Closing and opening a personal folder
A-6: Moving messages between folders
Topic B: Public folders
B-1: Creating a public folder
B-2: Examining folder permissions
B-3: Securing a public folder
B-4: Posting an item to a public folder
B-5: Editing an item in a public folder
B-6: Deleting an item in a public folder
B-7: Deleting a public folder
Topic C: Offline folders
C-1: Switching between offline and online states
C-2: Downloading an address book for offline use
C-3: Adding a Send/Receive group to offline folders
C-4: Synchronizing offline items manually
C-5: Synchronizing offline folders automatically
C-6: Disabling an offline folder
C-7: Using Cached Exchange mode
Unit 5: Organizing Mail
Topic A: Organizing the Inbox folder
A-1: Working with views
A-2: Arranging and sorting messages
A-3: Working with grouped messages
Topic B: Organizing folders
B-1: Using folders to organize the Inbox
B-2: Using colors to organize the Inbox
B-3: Using views to organize the Inbox
Topic C: Setting rules
C-1: Using the Rules Wizard
C-2: Observing a rule in action
C-3: Using a rule to categorize e-mail
C-4: Creating a rule to forward e-mail
C-5: Creating a rule to delete messages
C-6: Turning off or deleting rules
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